![]() ![]() If you’re given this option, an authorisation request will be sent to the card issuer. In some cases, you may be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code that is sent to your primary email address. You may also be able to shorten the waiting time by providing credit-card details to confirm your identity. Enter your Apple ID, tap Next and follow the onscreen instructions to reset your password. Scroll down to Support Tools, then tap Reset Password. If necessary, you can download the Apple Support app from the App Store. ![]() Then, click on Continue to proceed to the next step. Enter your Apple ID (email address) in the Apple ID field. Your Apple ID is the email address that you use to sign in to your account. Follow the instructions to immediately regain access to your Apple ID. Open the Apple Support app on the borrowed Apple device. On the website, you’ll see an Apple ID field. When the waiting period is over, Apple sends you a text or automated phone call with instructions on how to regain access to your account. To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery has been completed.Using that device may cancel account recovery. This needs to be done with a friend or family member who has you set up in Account Recovery. You can tap the gear icon on your Home screen to open Settings.
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